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Number of Pages 15
This 15 page paper begins with an abstract. This essay discusses Deming's points, obstacles, reasons TQM initiatives fail, the importance of continuous improvement and employee involvement. The essay compares the Japanese orientation to continuous improvement, called Kaizan, and the Western orientation. The PDCA cycle for improvement is explained. Examples are provided to illustrate the benefits of continuous improvement efforts. Employee involvement is also explained and described along with examples of employee involvement. Bibliography lists 15 sources.
File: MM12_PGtqm06.rtf
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