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Number of Pages 14
A 14 page paper that uses a student-supplied case study of EKEM, a fictitious furniture company in Australia. The writer spends approximately half the paper analyzing the company's operations and management as they exist, extremely low morale, slowed growth, and poor management styles. The next section includes different alternative strategies for the company to improve. Motivation is briefly explained along with examples as well as a more effective management style. The recommendation is to adopt TQM to save the company. Deming's 14 points are briefly outlined with comments and discussions about how this company will need to change. Bibliography lists 13 sources.
File: MM12_PGusfrk.rtf
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